Role of the Responsible Gambling Representative
The RGIC, located in the CASINO, is staffed by qualified, professional Responsible Gambling representatives. Their role is:
- To promote gambling products and information in a manner that encourages
recreational play and empowers patrons to make informed decisions about their
gambling activities
- To educate and to create awareness of RG among visitors, patrons and staff
- To engage and maintain relationships with community agencies
- To implement RG features and materials at RED SHORES
- To offer support, information and referrals to players who are concerned
about their gambling behaviour
- To act as an advocate for the player through the self-exclusion program process.